Returns Policy - Capure Goat Milk Soap

great for eczema - psoriasis - acne - rosacea - dry skin

Returns Policy

If you are not 100% satisfied with your purchase then you have the right to return any products/goods up to 30 days from when you receive the item/s. To do so, all you need to do is go to the bottom of our website page and click on the link `Delivery & Returns` underneath `Quick Links` and submit the information required. We will then contact you regarding this. We may only accept products if they are in a reasonable state. We do not accept responsibility to damage to products whilst in transit, you may contact your chosen courier service if you wish to pursue a complaint. Any product you return must be in the same condition you received it and in the original packaging with your invoice enclosed. If you qualify for a refund you may be refunded with the full purchase price of the product as well as P&P costs (buyer pays return shipping). You will not be refunded until the product/s are received by us. You may also have the option to request another exact product or products, whereby you shall receive them free of charge/ Replacement Product/s. For any further assistance with our `Returns Policy` then please contact us at support:


Trading Address: Units 6-8 South Buck Way, Cleveland Gate Business Park, Guisborough, North Yorkshire, TS14 7FJ, UK. 


We are seeing a large amount of customers approach us stating that their orders have not yet arrived.Due to the current climate and COVID situation mail is being delayed in some areas. Your order may take longer than normal to arrive. There is an express next day option available for those who choose to use it, we would appreciate if people could kindly be patient, we are becoming inundated with emails and phone calls therefore our response time is becoming much greater than normal.We are seeing the speed of orders getting delivered improve slightly and would really appreciate your cooperation.We wish for no more than to provide great quality products on Our Mission for Better Skin just please be aware shipping times are heavily delayed. The TEAM @ Capure Goat Milk Soap